Storage Management | Business Planning | Disk-based Backup & Storage/ RAID | Application Management and Maintenance | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Network Security | Application Lifecycle Management(ALM) | Virtualization

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SUN REFERENCE ARCHITECTURE FOR ORACLE 11g GRID by Sun Microsystems, Inc. October 01, 2008 - (Free Research) This document is intended for executives evaluating the use of a horizontally scalable grid for database application deployment, as well as project managers, system engineers, integration specialists, and other technical staff looking to design, implement, and tune database applications in a grid computing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Stop Wasting Storage: Reclaim Capacity, Reduce Growth Rates And Maximize Returns On Hardware Investment by Northern Parklife February 25, 2009 - (Free Research) This Podcast highlights a solution that helps disregard wasteful data and creates a more efficient storage infrastructure by reclaiming crucial storage space. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: How to Enforce an Always-on Security Posture by Lumension July 2008 - (Free Research) Listen to this podcast to discover how Shiseido, one of the largest cosmetic companies in the world, improved their overall security and global compliance initiatives while reducing costs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

PODCAST: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel September 2009 - (Free Research) Join this Podcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

In-database Analytics Demystified by Sybase, Inc. October 2009 - (Free Research) In this podcast, listeners will hear a vendor-neutral, executive overview of in-database analytics technology from independent expert Rick Sherman. Find out how the technology works -- and how companies are leveraging it for improved operational efficiency and other business benefits. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: The Changing Nature of Cybercrime: Attackers, Counter Measures and New Models for Defense-In-Depth by ESET October 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this podcast, Charles Kolodgy of IDC highlights how attackers have been successful, countermeasures in risk reduction, and a new model for defense-in-depth. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Storage Evolution: Leveraging and Revolutionizing your Storage Network by Sun Microsystems, Inc. June 2009 - (Free Research) It's been estimated that Open Storage architectures will make up just under 12 % of the market by 2011, fueled by the industry's need for more scalable and economic storage. The following podcast will present the ideas and strategies of Open Storage and the key benefits it delivers to storage architectures. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: The Economics of Endpoint Security by Sophos Inc. May 2009 - (Free Research) Listen to this podcast to learn how to get a great endpoint security solution that includes management without having to invest a huge amount of resources. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Staying competitive and Showing ROI by IBM September 2009 - (Free Research) According to recent research conducted by IBM® ISS X-Force®, more than half of all disclosed vulnerabilities in 2008 were Web application flaws. Learn how IBM Web application security solutions can help you reduce costs, manage risk and improve service. Listen to the podcast. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Systems Management Considerations for Hardware and Software Refresh by Dell and Symantec October 2009 - (Free Research) In this podcast, learn how to best approach a hardware and software refresh. Gain insight into key systems management considerations for a desktop and server upgrade including costs, security and compliance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Optimize Business and IT With New Generation Application Lifecycle Management by SAP Community Network October 2009 - (Free Research) This podcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System by ReadSoft October 2009 - (Free Research) Attend this podcast to listen as food pioneer Rich Products shares the strategies that streamlined payable processes, consolidated AP processing from 19 locations to one and saved them $600,000 in early pay discounts. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Right Sizing Agile Development by Construx Software October 2009 - (Free Research) In this podcast, hear about Agile practices that have worked well, failure modes of Agile practices that have failed to live up to the hype, and how to choose the right Agile development for your organization. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? - Podcast by IBM October 2009 - (Free Research) This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division September 2009 - (Free Research) This podcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 2 by IBM September 2009 - (Free Research) In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 1 by IBM September 2009 - (Free Research) This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 3 by IBM September 2009 - (Free Research) This podcast outlines how to research and implement unified communications, including knowing your enterprise's strategic initiatives. Learn ways to optimize processes and discover which applications to use by determining your organization's communication "hot spots." Justify your investment with a positive return on investment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast by Cast Iron Systems March 2009 - (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PODCAST - Virtualization: Growing Your Success in the Data Center to the Desktop by Hewlett-Packard Company August 2009 - (Free Research) Desktop and server virtualization are not the same. This podcast, featuring virtual desktop experts, Brian Madden and Zeus Kerravala, explains how some methods and tools that work for servers disrupt desktops. Discover how to plan a successful virtual desktop project by addressing customization needs of users and meet your organization's goals. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: File Virtualization FAQ with Jeff Boles by F5 Networks UK September 2009 - (Free Research) In this FAQ with Jeff Boles, Jeff discusses the ins and outs of file virtualization. He tells users the benefits and drawbacks of file virtualization, which file virtualization products are on the market and how they might work in specific IT shops, as well as how file virtualization affects replication or migration of files. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Data Deduplication -- Different Approaches for Different Environments by Hewlett-Packard Company October 2009 - (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, backup expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Executive Roundtable - Optimizing Your Security Architecture by McAfee, Inc. September 2009 - (Free Research) Join McAfee CEO Dave DeWalt as he announces a major product release from McAfee. In this executive roundtable discussion, customer Qualcomm and partner HP discuss today's toughest security issues, including what keeps security pros up at night, and why new products must address the sophisticated nature of today’s attacks. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

File Virtualization FAQ Podcast with Jeff Boles by F5 Networks, Inc. September 2009 - (Free Research) In this FAQ with Jeff Boles, Jeff discusses the ins and outs of file virtualization. He tells users the benefits and drawbacks of file virtualization, which file virtualization products are on the market and how they might work in specific IT shops, as well as how file virtualization affects replication or migration of files. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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