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How to Market and Sell Services with Webinars by Citrix Online June 01, 2009 - (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying Web 2.0 Applications on Sun Servers and the OpenSolaris™ Operating System by Sun Microsystems, Inc. April 04, 2009 - (Free Research) Today, many sites are using open source solutions and platforms as a way to ensure applications can scale as needed. Understanding the challenges faced by Web 2.0 customers, Sun created Olio. This Sun BluePrints™ article describes a reasonably sized, scalable Web 2.0 deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Common Models in SOA: Tackling the Data Integration Problem by Progress Software December 01, 2008 - (Free Research) You're probably familiar with the use of common formats in integration. These common representations, or in some cases mutually agreed upon formats, are often found in B2B transactions. To see how a common model can simplify SOA development, let's examine the standards at the foundation of SOA and ESB to understand what they include and... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rational Software Analyzer by IBM November 04, 2009 - (Free Research) Download IBM Rational Software Analyzer Enterprise Edition V7.1, software that incorporates code quality analysis into existing software build processes to automate and centralize code scans reducing the number of software defects which lowers development and maintenance costs. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Ready Virtualization for the Data Center by Dell, Inc. June 2009 - (Free Research) Dell is committed to driving the cost and complexity out of virtualization, helping you accelerate adoption and achieve cost savings sooner without sacrificing productivity. Read this solution guide to learn about Dell's Business Ready Virtualization Configurations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Five Things You Can Do Today to Cut Costs Using Agile Development by IBM September 2009 - (Free Research) In this economic downturn, organizations are looking to cut costs. Agile teams produce higher quality work, are quick to deliver and provide greater ROI. What can these teams do now to cut costs? Join us as Scott Ambler, Practice Leader Agile Development, provides his expertise and guidance on this pressing topic for today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBM Software Delivery Best Practices eKit : Do More with Less by IBM November 2009 - (Free Research) This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

ROI Calculators: Requirements-Driven Quality by IBM November 2009 - (Free Research) Check out these three ROI calculators for estimates on your return on investment using one or more IBM solutions. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Webcast -- Malware: It’s Everywhere by IBM July 2009 - (Free Research) Join IBM for a one-hour presentation which introduces a new technique that combines IBM Rational AppScan & ISS technologies that scan to identify unwanted, embedded malware. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Rational Team Concert Trial by IBM September 2009 - (Free Research) Download a free trial version of IBM® Rational® Team Concert Standard Edition, a member of the Rational Team Concert family of products built on the Jazz Technology Platform. Jazz is a scalable, extensible team collaboration platform for seamlessly integrating tasks across the software lifecycle. (TRIAL SOFTWARE) GO TO

Customer perspectives on the benefits of a collaborative process to deliver software quality by IBM September 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. (WHITE PAPER) GO TO WHITE PAPER

Rational Agile Development Solutions eKit by IBM September 2009 - (Free Research) Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

CRM and Social Networking: Engaging the Social Customer by Microsoft June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft September 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft March 2007 - (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Marketing: The New Power Couple by Microsoft December 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft April 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WebUI Studio Premier 2009 R1 SP1 by Intersoft Solutions November 2009 - (Free Research) WebUI Studio 2009 R1 Premier® edition is expertly designed to solve the most complex enterprise-level web development requirements. It offers the ultimate toolset for building dynamic and powerful next-generation Rich Internet Applications. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

Top 10 Software Delivery Secrets: Doing More with Less by IBM July 2009 - (Free Research) In this white paper, we’ll discuss specific secrets of delivering more valuable software to customers despite having fewer resources. We’ll include secrets related to process, development, infrastructure, and information. It can be done, and we’ll tell you how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Separating the Hype from Reality in Comparative Anti-Virus Reviews by ESET December 2008 - (Free Research) One of the banes of the anti-virus researcher's life is the widespread confusion about "correct" comparative testing of anti-virus and anti-malware products. Read this paper to learn one expert's opinions about anti-virus testing and test reviews. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Staying competitive and Showing ROI by IBM September 2009 - (Free Research) According to recent research conducted by IBM® ISS X-Force®, more than half of all disclosed vulnerabilities in 2008 were Web application flaws. Learn how IBM Web application security solutions can help you reduce costs, manage risk and improve service. Listen to the podcast. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

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